Terms and Conditions

1. General Use and Agreement

This page outlines the general terms governing the use of the website and purchases made through it across Australia.

2. Consumer Rights

Nothing in this page excludes or limits your rights under the Australian Consumer Law (ACL).

You are entitled to remedies such as repair, replacement or refund where products fail to meet acceptable quality standards or do not match their description.

3. Product Information and Availability

We aim to ensure that all product descriptions, images and details on the website are accurate and up to date.

Product availability may change without notice depending on stock levels.
We may update product information, pricing or display details as part of normal operations.

All prices include applicable taxes.

4. Orders and Payments

All orders placed through the website are subject to acceptance and availability.

Payment must be completed at checkout using secure payment methods available on the website.

Once an order is confirmed, you will receive a confirmation email.

5. Limitation of Liability

To the extent permitted under Australian law, we are not liable for indirect or consequential losses arising from the use of the website or delays beyond our reasonable control.

Nothing in this section affects your rights under Australian Consumer Law.

6. Data Protection and Privacy

We handle personal information with care and apply appropriate safeguards to protect your data.

Information is collected and used only for order processing, customer support and improving website functionality.

7. Contact Information

For any questions regarding your order, your rights or use of the website, please contact us:

Address: 2-1-11 MINAMIHANYU, HANYU-SHI, SAITAMA 348-0071, JAPAN
Email: supportdesk@pinegethome.com
Phone: +81 (709) 236 92 83
Business Hours: Monday to Friday, 8:20 AM – 3:20 PM

We are committed to providing a transparent, secure and reliable shopping experience for customers across Australia.